Hotel Escala Puebla Centro

The location was great, a short walk from the centro histórico, in a very safe neighborhood. Other reviewers were maybe scared by some of the run down buildings nearby but there’s a police station literally 2 blocks away and everyone in the area was very friendly. The staff was fantastic and super acomodating, even getting us a fan when the room was stuffy. The cleaning lady was especially nice as well.

I liked the location that is much quieter than the downtown historical part of Puebla: NO traffic noise at night. Some guests have said that the location is inconvenient, but there is very frequent public transport from downtown, if a guest doesn’t want to walk a couple of kilometres. To go to, and from, the downtown area, I found that the No.18 local bus is perfect: very frequent until late at night. To come TO the hotel from the city centre, the bus runs along Avenida 9 Oriente. As soon as it crosses Blvd Héroes, there is a stop, and another further along (just past Calle 12 Sur, where the hotel is). To go FROM the hotel, TO downtown, the No.18 bus runs along Avenida 11 Oriente (just a block away from the hotel). An advantage of the hotel's location is that it is in walking distance (about 15 minutes) of Mercado Municipal La Acocota. In my opinion (after staying 8 months in Puebla), that is the best market in Puebla, for buying fruit and vegetables - even fresh figs and raspberries. It's not a market where tourists go - although there are plenty of interesting things available for souvenirs - and the stall holders never cheat you: if you are buying 3 bananas and the price is 7 pesos, you'll get given 3 pesos change from 10 pesos. There is also an excellent coffee shop very close to the hotel. Search on Google Maps for Tarlets Coffee, and you'll see one branch that's just a couple of blocks away from the hotel. Finally, on the weekends, there is a terrific variety of stalls in the park just around the corner (to Avenida 7) from Hotel Escala.

My friend and I stayed at this accommodation for a couple of nights, and I must say it was a nice experience. The hotel consistently maintained good communication with us, ensuring that our needs were met and providing helpful information. Everything about the place was in order and exceptionally clean. The location worked perfectly for us, very close to the Historical Center of the Puebla. Overall, we were satisfied with our stay and highly recommend this accommodation to others.

The staff were so friendly and helpful. The hotel is very clean and the room have a big TV with English programmes!

Check-in was very pleasant due to Angelica, who speaks English very well. Although the neighborhood looks a little scary, don’t let that put you off: this is a well-run little gem of a hotel with clean rooms and a relaxed atmosphere for the budget traveller.